RISK MANAGEMENT
| DESCRIPTION | RESPONSE | RISK RATING | ||
| SITE & ACTIVITIES: | Likelihood | Consequence | Risk Level | |
| COVID SAFE | The four most critical things to remember are: 1. Maintain good hygiene, 2. Stay physically distant, 3. Do not come to work or camp if you are feeling unwell, 4. Follow advice | |||
| Victorian Education & Training: ADVICE announcement | From 11:59 pm 21 June 2020: School camps can reopen, aligned with the opening of holiday accommodation communal facilities including shared kitchens and bathrooms. Accommodation providers, including privately operated camps, outdoor education schools, and camps operated by individual schools and the Department of Education and Training can accept school group bookings consistent with typical class/year level sizes. They are not bound by public gathering limits. (https://www.education.vic.gov.au/school/Pages/coronavirus_schools_operations.aspx) | |||
| STAFF: General Safety Advice | Stay home if feeling unwell. • Anyone with COVID-19 like symptoms (see below) must be seen by a doctor. • All staff complete the online COVID-19 training https://www.health.gov.au/news/how-toprotect-yourself-and-the-people-you-arecaring-for-from-infection-with-COVID-19 • All staff should consider downloading the COVID-19 App. • Staff should consider having a flu shot (not compulsory). • Comply with common protocols – coughing, sneezing, social distancing. • Use non-contact greetings. • Request all staff consider a Temperature check before start of work | 2. Unlikely: Could occur at some time. Expect occur annually | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP) |
| Risk of COVID-19 transmission on Site | • Place signage in public places – download from SafeWork Australia https://www.safeworkaustralia.gov.au/doc /signage-and-posters-covid-19 • Refer to the 3-Step Framework for COVID-Safe: https://www.health.gov.au/resources/publi cations/3-step-framework-for-a-covidsafeaustralia • Sanitise hands on entering and leaving the workplace. • Sanitise hands before, & after using the bathroom.and kitchen • Use tissues and place used tissues / sanitising wipes in the bin. • Workstations spaced to allow for a minimum of 1.5m between people. • No sharing of utensils or condiments. • Sanitise table after each use. • Last person to leave the office each day will wipe down common touch points - printer controls, door handles, filing cabinet handles, light switches. • No use of other people’s personal phone | 2. Unlikely: Could occur at some time. Expect occur annually | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Risk of COVID-19 transmission in Groups/ incl. schools (clients) | • Camps will require confirmation from all groups (including schools and all types of community groups) that they have carried out pre-camp screening of adults and children in the group. • If there is any COVID-19 like symptoms, that individual cannot attend camp. • No member of the group is to attend camp if feeling unwell even if they have non COVID-19 like symptoms (see below). • It is highly unlikely that a person who exhibits COVID-19 symptoms at a camp was infected at that venue. The incubation period means that they almost certainly brought the infection with them (much like gastro outbreaks). However, it is highly likely that the outbreak will be attributed to the camp so you must insist on prescreening. • If using a self-drive mini bus, space passengers to maintain social distancing i.e. one person per row of seats. If using a chartered bus, ensure transport supplier has appropriate Covid safe plan. • Wipe down common touch points – steering wheel, gear lever, column stalks, door handles, seatbelt clips, window lifts / slides, boot handle, trailer handle if used – before and after travel. • Provide tissues and hand sanitising materials. • Put used tissues / sanitising wipes in bin (may need to purchase a lined foot pedal operated bin for hire bus use). • Empty receptacle into a safe bin regularly. • Avoid public toilets / public spaces on route to camp if possible. If unavoidable, try to maintain sanitising as best you can. • The host site will maintain best practice – bathrooms, dining rooms, sleeping areas, equipment, etc. • Record all staff and participants on site in case of a need for future contact tracing. • Use facemasks, apron and disposable gloves when providing personal care / first aid. • Don and doff as per https://www.youtube.com/watch?v=84Cy dmuHXD8 • Immediately dispose of used PPE. • Daily temperature checks using hand held digital thermometers (optional). Note: Be aware that (i) a person may run quite high range normally, (ii) time of test might affect outcome (iii) have an agreed process in place if someone tests outside of range – eg point below and (iv) be aware that recording temperatures will bring issues around privacy into play – current advice is not to record readings. • If any camper or staff member shows any COVID-19 like symptoms they must leave the camp immediately and visit a doctor. • Where there is a suspected or confirmed case of COVID-19 in a camp, the camp must contact the National Coronavirus Helpline (1800 020 080) which operates 24 hours a day, 7 days a week for further advice. • In the event of a suspected or confirmed COVID-19 case DHHS will contact the individual to identify the close contacts and the causal contacts. If the employee or participant has attended a camp while they were infectious and had close contact with other people, DHHS will contact the camp. • All incidents involving any symptoms or possible infection breaches must be logged. | 2. Unlikely: Could occur at some time. Expect occur annually. | 2. Unlikely: Could occur at some time. Expect occur annually. | 8. Moderate Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP) |
| SYMPTOMS: COVID – 19 (Source: Australian Government Dept. Health) | Symptoms of COVID-19 can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience symptoms such as: • Fever • Respiratory symptoms o Coughing o Sore throat o Shortness of breath Other symptoms can include runny nose, headache, muscle or joint pains, nausea, diarrhoea, vomiting, loss of sense of smell, altered sense of taste, loss of appetite and fatigue. To stop the spread of COVID-19 people with even mild symptoms of respiratory infection are encouraged to get tested. Always call before visiting your doctor or health facility. People with mild symptoms who are otherwise healthy should manage their symptoms at home. On average it takes 5–6 days from when someone is infected with the virus for symptoms to show, however it can take up to 14 days. | |||
| Group Activities & shared equipment | Minimize use of shared equipment and limit group sizes in accordance with COVID-19 guidelines. Avoid direct contact activities. Where it is not possible to eliminate shared use: • Provide cleaning products (eg alcohol spray or solution) where equipment is located. • Keep cleaning products with equipment as it moves around activity sites. • Ensure all staff and participants thoroughly wash or sanitise their hands before and after every activity or use of equipment. • Ensure all parts of the equipment (e.g. buckles, clips) are wiped down after use or at end of day/session • Please note: Staff or group leaders will support the practice of physical distancing however, as per VIC Department of Education & Training guidelines – ‘physical distancing is not considered necessary between students in a school setting’ | 1. Rare: May occur, but only in exceptional circumstances. Not expected, in years | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 4. Low Exposure to risk is acceptable. Monitor for any change to ensure the risk does not increase. Monitor treatment(s) or accepted standards do not vary. |
| Self-catered Groups | Self-catered group bookings must adhere to policies and procedures as outlined by public health authorities and as stated in the Risk Management Plan • Group coordinators to be provided with a copy of our Risk Management Plan • Group coordinators informed of symptoms of COVID-19 • Instructions given to group coordinators that no guests is allowed to enter the facility if they demonstrate any COVID-19 symptoms • Alcohol based hand sanitiser readily available. • Appropriate signage displayed in all communal areas demonstrating COVID SAFE Practices. | 2. Unlikely: Could occur at some time. Expect occur annually | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| PEOPLE: | ||||
| Suspected Case of COVID-19 | • Immediately Isolate person • Contact COVID-19 hotline (1800 675 398) and follow direction of authorities • Contact relevant family members or emergency contacts • Arrange for safe transport to seek medical attention • Log all personal information • Clean and disinfect premises and ensure everyone on site is maintaining social distance and is sanitizing regularly • Closely monitor all remaining patrons on premises and check temperatures if anyone else is feeling unwell • Remain in close contact with relevant health authorities | 1. Rare: May occur, but only in exceptional circumstances. | 5. Catastrophic: Death or permanent disability. Longterm harm. Huge financial loss (>$20,000). Event impact: More than 1 month & involve multiple individuals. | 5. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Staff member has attended workplace whilst confirmed COVID19 positive | All staff to complete online hospitality focused training prior to commencing back with guest groups • Request staff to have a temperature check screen and asked to sign COVID-19 at beginning of each shift • Cleaning and disinfecting in accordance with guidance from Safe Work Australia and public health authority, referencing school cleaning guidelines as issued by relevant Department of Education. Frequently touched surfaces cleaned in line with relevant Department of Education Guidelines for cleaning protocols for schools. • Contact the Department of Health to ensure they are aware of the diagnosis and seek their advice as to which employees are at risk of contracting coronavirus and whether the workplace needs to be shut down. • If the employee was present in the workplace immediately prior to the diagnosis, follow these additional steps: o Immediately notify remaining employees that there has been a confirmed case of coronavirus in the workplace. o Do not disclose who the employee is. o Notify appropriate authorities (as mentioned above) and follow their guidelines. o Brief and refresh all staff on symptoms of COVID-19 and reinforce to stay home if they aren’t feeling well. • If a staff member becomes unwell at work: o Immediately isolate them and arrange for them to be sent home to receive medical attention. Contact relevant authorities and family members • Soap and water for hand washing and paper towel or air dryer for hand drying is available in bathrooms, break rooms, • All staff temperature checked before they start a work shift and log of results maintained. • Alcohol based hand sanitiser is also available in all staff areas including bathrooms, break rooms. • Where staff meetings are required, social distancing principles enforced Break times are staggered to minimise the number of staff using break room at one time. • Encourage staff to use COVID SAFE app | 2. Unlikely: Could occur at some time | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Guest has attended venue whilst confirmed COVID-19 positive. | Guest has attended venue whilst confirmed COVID-19 positive. they demonstrate any COVID-19 symptoms • All adults given appropriately spaced accommodation. • Group Coordinators asked to confirm that no one in their group, to their knowledge: 1. Demonstrates a temperature above the normal range (recorded on Contactless Thermometer) within last 24 hours) 2. Had no known personal contact with a COVID-19 carrier (last 14 days) 3. Are awaiting a test result for COVID19 4. Has exhibited any COVID19 symptoms in last 2 days Posters prominently displayed outlining COVID-19 symptoms 1 • Encourage to use COVID SAFE app. • Encourage to take daily temperature check before arrival and while on site (1x24hr). | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Transmission from delivery drivers and Contractors | Contactless delivery of all goods. • All contractors to be temperature tested before they are allowed to work on site and log of results maintained • Social distancing procedures in place. • During site induction, contractors are informed of symptoms of COVID-19 and asked if they have any flu like symptoms • Contractors who display flu like symptoms are isolated. • All contractors to provide their COVID-19 policy before being admitted onsite | 2: Unlikely: Could occur at some time. Expect occur annually. | 4: Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8 Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| PROPERTY: | ||||
| Spread of COVID-19 within the venue | • Regular cleaning of all frequently touched surfaces such as tables, benches, door handles etc. • Ensure cleaning and disinfecting is in accordance with guidance from Safe Work Australia and public health authority referencing school cleaning guidelines as issued by relevant Department of Education. • Frequently touched surfaces cleaned in line with relevant Department of Education Guidelines for cleaning protocols for schools. • Maintain social distancing and limit group numbers when indoors throughout the building as per guidelines and as outlined below | 1. Rare: May occur, but only in exceptional circumstances. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 4. Low: Exposure to risk is acceptable. Monitor for any change to ensure the risk does not increase. Monitor treatment(s) or accepted standards do not vary. |
| Camp Buildings | Maintain social distancing within all buildings as per Hospitality Industry Guidelines for COVID-19 (subject to change): • Maximum 20 patron limit per single enclosed space (STAFF NOT INCLUDED) • One person per 4 square meters as calculated for each common space • Physical distancing of at least 1.5 metres between individuals wherever possible. • Plan for how physical distancing will be maintained during inclement weather (e.g. use of indoor meeting areas). • Install temporary physical barriers (e.g. screens) where appropriate – e.g. meal service areas. • Mark safe distances in common areas (eg bathrooms, dining rooms, accommodation areas, meeting spaces - on floors and walls). • Where it is not possible to undertake work tasks or deliver activities and maintain physical distancing (e.g. in the camp kitchen), other control measures need to be implemented. • Encouraging non-contact greetings. • Minimise the number of ‘person to person’ interactions that need to be completed within 1.5 metres. • Minimise the number of individuals involved in activities that need to occur within 1.5 metres of each other. • Provide personal protective equipment (PPE) (e.g. gloves, masks, glasses). • Where possible, conducting briefings or debriefings outdoors or in environments with enhanced ventilation. • Where possible, arranging furniture to leave as much space as possible between participants. | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Social Distancing in Dining Room | • Teachers/carers to have separate dining space with appropriate social distancing provided | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP) |
| Kitchen: Spread of infection due to serving of food | • All food is appropriately covered • All food served by venue staff have access to appropriate PPE • All plates, cutlery, etc cleaned in appropriate manner to meet HACCP standards | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8 Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Infection due to sleeping arrangements - students | • Spread sleeping arrangements so that numbers do not exceed the Hospitality Industry guidelines • Maintain social distancing 1.5m by limiting one person per bunk bed either top or bottom (alternating) • All sleeping facilities receive a deep clean between every change of group • No guest permitted on camp if they display symptoms of COVID-19 • Any student who displays symptoms during camp immediately isolated and COVID-19 quarantine procedures put in place • All guests to bring own bed linen • Mattress covers cleaned with disinfectant at end of each use. | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| Infection due to sleeping arrangements – teachers/carer | • All sleeping facilities receive a deep clean between every change of group • All guests to bring own bed linen • Mattress covers cleaned with disinfectant at end of each use. • Daily cleaning of room and associated bathroom • All staff to have appropriate space between them for sleeping arrangements (one person to every 4 square meters – at least 1.5m between) • Any staff who are deemed high risk due to existing underlying medical conditions given separate sleeping quarters. | 2. Unlikely: Could occur at some time. Expect occur annually. | 4. Major: Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 8. Moderate: Risk needs to be regularly monitored. Assessed, for any changes. Has the risk been mitigated to As Low As Reasonably Practical (ALARP). |
| GOVERNANACE: | ||||
| National COVID-19 Coordination Commission | Follow guidelines & advice | |||
| DET: | Follow DET recommended guidelines | |||
| Australian Camps Association | Information and awarness | |||
| Australian Tourism Accreditation Program | COVID – 19 training modules | |||
| Media | COVID -19 on site advice ACA. • It is highly unlikely that a person who exhibits COVID-19 symptoms at a camp was infected at that venue. The incubation period means that they almost certainly brought the infection with them (much like gastro outbreaks). However, it is highly likely that the outbreak will be attributed to the camp | |||
| Privacy: Personal information – clients/staff | • Privacy policy • Protection of client information password protected • Protection of staff details password protected | |||
| Incident Analysis: Injury review / After Action Review AAR: Repeating same mistakes Risk Management efforts into wrong place using limited resources | • Review Injury / just miss forms • After Action review moderate & serious incidents • Implement change when required • Safety First • Engage with industry stake holders | 3. Possible Might occur at some time. | 3. Moderate Controlled on site outside assistance. | 9. Moderate: Risk needs to be regularly monitored. Assessed, for any change. Has the risk been mitigated As Low As Reasonably Practical (ALARP). |
| Penalties & non-compliance | Vic police can issue on the spot fines of up to $1652 individually or $9913 for businesses if found to be non-compliant with COVID-19 regulations. Ensure that all groups and staff are made aware of this and their legal obligation to strictly adhere to any: • Emergency directions • Public health risk power direction • Direction of Chief Health Officer | 1. Rare May occur, but only in exceptional circumstances. | 4. Major. Serious injuries (hospital admission greater than 3 days). Loss of some capability. Major financial loss (< $20,000) Event impact: + 3 days – 1 month | 1-4. Low: Exposure to risk is acceptable. Monitor for any change to ensure the risk does not increase. Monitor treatment(s) or accepted standards do not vary. |